We ship for free, via FedEx or UPS ground, anywhere that FedEx or UPS has service within the continental United States on orders over $199. The shipping cost for orders under $200 will automatically be calculated and added to the total.  The shipping cost for all orders shipping outside of the continental United States will automatically be calculated and added to the total.

You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. A twenty percent (20%) re-stocking fee will be assessed on all returns even if the return is for a replacement. Items must be repacked with original packing material and returned in original carton. Any item removed from its cardboard backing or cut off its screen will not be accepted for refund. All returns must be accompanied by the packing slip. When you return an item, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement. If you paid by any other form, a check will be issued less the re-stocking fee.  

Please contact us for return shipping address.
 
If you have any questions regarding your order, please contact us at: bobrogers@ceramicmosaicart.com or by calling TOLL FREE 866-240-3528.